Need help with an order? Send us a message through the Contact page and include your order number.
Before contacting us
- Check the email address used during checkout for tracking updates.
- Check spam or promotions folders for order messages.
- If your order contains multiple products, remember that packages may arrive separately.
Damaged or incorrect items
Please include clear photos of the product, shipping label, and packaging. Keep all packaging until the issue is resolved.
Order changes
Contact us immediately if you need to request a change. Supplier-direct orders can enter processing quickly, and changes are not always possible after fulfillment begins.